Privacy Policy

Strategic Sales Support (ABN 58 284 598 677) ("we", "us", "our") respects your privacy and is committed to protecting personal information you share with us. This policy explains how we collect, use and store information consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information we collect

When you contact us via the website, email, LinkedIn or our booking calendar we may collect: your name, email address, company, phone number, the message or enquiry you send, and any other information you choose to provide.

2. How we use it

We use your information to respond to enquiries, schedule meetings, deliver requested resources, and, only with your explicit consent, to send a quarterly newsletter. We do not sell or rent your information to third parties.

3. Service providers

We rely on a small set of trusted providers to operate the website and contact channels. Their privacy policies govern data they process on our behalf:

• Netlify (hosting and form submissions)
• Microsoft 365 / Outlook Bookings (email and meeting scheduling)
• LinkedIn (when you contact us through that platform)

4. Cookies

This website uses minimal cookies, only those required for security and basic site function. We do not use advertising or cross-site tracking cookies.

5. Data retention

We retain enquiry information for as long as is reasonably necessary to respond to your request and any related follow-up. Newsletter subscriber details are retained until you unsubscribe.

6. Your rights

You can request access to, correction of, or deletion of any personal information we hold about you at any time by emailing brent@strategicsalessupport.com. You can also unsubscribe from the newsletter via the link in any newsletter email.

7. Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure. The website is served over HTTPS. Form submissions are encrypted in transit.

8. Complaints and contact

If you have a privacy concern, contact us first at brent@strategicsalessupport.com and we will respond within five business days. Unresolved concerns may be referred to the Office of the Australian Information Commissioner (oaic.gov.au).

9. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.